Project Lodestar - Manufacturing Execution System (MES) Web Application, in the category of Digital Network Connectivity Sustainable Operations, in the category of Sustainability and the Circular Economy Whirlpool Corporation is proud to have three manufacturing projects, led by the North American Manufacturing leadership team, recognized by the Manufacturing Leadership Council as 2023 award finalists:

I am writing to you asking for your assistance. I spent more time trying to resolve it, more money on takeout, and a very stressful and disruptive daily life (especially with a kid who has a severe allergy and special dietary needs). As I told your customer service team, my life has not improved since March 31, 2022, with the problematic fridge. Bitzer, according to your company's Whirlpool Corporation Vision Statement: 'Be the best kitchen & laundry company, in constant pursuit of improving life at home'. I was told by Erica that I need to write to Whirlpool executive team to escalate and have this resolved. It has been over 3 months and I need a working fridge. They said nothing they can do, and also no estimated time of arrival (ETA) when they will receive the 7 parts to repair the fridge. I called the Customer Service team for help and ask them for a new fridge replacement. I had a new fridge that didn't work 'since day one', March 31, 2022, and today (July 6, 2022) it's still not working. Bitzer, I am encouraged by your Canadian Customer Service team to write to you regarding my situation.

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